Privacy Policy
Last updated: April 2026
1. Introduction
Nexus Media LLC ("Company," "we," "us," or "our"), operating as "Nexus Growth," respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request a demo, become a client, or interact with our services, including SMS communications and payment processing.
By using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following information:
Personal Information: Name, email address, phone number, and company name.
Scheduling Information: Demo bookings, appointment times, and related metadata.
Communication Data: SMS messages, replies, and support communications.
Technical Data: IP address, browser type, device information, and usage data.
Payment & Financial Information: When you become a client, we collect billing information through our payment processor, Stripe. This may include bank account details, routing numbers, account ownership information, and transaction history collected via Stripe Financial Connections. We do not store raw bank account or routing numbers on our servers — this data is tokenized and held by Stripe.
We only collect information that is voluntarily provided or necessary to deliver our services.
3. How We Use Your Information
We use your information to:
Schedule and confirm demos or appointments.
Send transactional and support-related SMS messages.
Respond to inquiries and provide customer support.
Process recurring invoices and ACH payments for services rendered.
Verify account ownership to prevent fraud and failed transactions.
Improve our services and internal systems.
Comply with legal and regulatory requirements.
We do not sell your personal information.
4. SMS Communications & Consent
If you provide your phone number and opt in, you consent to receive SMS messages from Nexus Growth related to:
Demo confirmations and reminders.
Follow-up communications related to your request.
Support and service-related updates.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP to any message. For help, reply HELP or contact landon@nexusgrowth.ai.
5. How We Share Information
We may share information with trusted third-party service providers solely for the purpose of delivering our services, including:
Scheduling platforms (e.g., Cal.com).
Messaging and communications platforms.
Analytics and infrastructure providers.
Payment processors (Stripe, Inc. — for billing, ACH Direct Debit, and Financial Connections bank verification).
All third parties are required to protect your information and use it only for authorized purposes.
6. Financial Connections & Bank Data
When you connect a bank account to pay invoices, we use Stripe Financial Connections to verify your account ownership and securely tokenize your account and routing numbers. We only use this data to:
Debit invoiced amounts from your authorized account.
Verify the account belongs to your business.
We do not use bank data for underwriting, credit decisions, or any purpose beyond processing your payments. You can revoke access at any time by contacting landon@nexusgrowth.ai or by disconnecting the account through Stripe.
Stripe's handling of this data is governed by Stripe's Privacy Policy at https://stripe.com/privacy.
7. Data Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
9. Your Rights
Depending on your location, you may have the right to:
Request access to your data.
Request correction or deletion of your data.
Withdraw consent for communications.
To exercise these rights, contact landon@nexusgrowth.ai.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy, contact:
landon@nexusgrowth.ai
Privacy Policy
Last updated: April 2026
1. Introduction
Nexus Media LLC ("Company," "we," "us," or "our"), operating as "Nexus Growth," respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request a demo, become a client, or interact with our services, including SMS communications and payment processing.
By using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following information:
Personal Information: Name, email address, phone number, and company name.
Scheduling Information: Demo bookings, appointment times, and related metadata.
Communication Data: SMS messages, replies, and support communications.
Technical Data: IP address, browser type, device information, and usage data.
Payment & Financial Information: When you become a client, we collect billing information through our payment processor, Stripe. This may include bank account details, routing numbers, account ownership information, and transaction history collected via Stripe Financial Connections. We do not store raw bank account or routing numbers on our servers — this data is tokenized and held by Stripe.
We only collect information that is voluntarily provided or necessary to deliver our services.
3. How We Use Your Information
We use your information to:
Schedule and confirm demos or appointments.
Send transactional and support-related SMS messages.
Respond to inquiries and provide customer support.
Process recurring invoices and ACH payments for services rendered.
Verify account ownership to prevent fraud and failed transactions.
Improve our services and internal systems.
Comply with legal and regulatory requirements.
We do not sell your personal information.
4. SMS Communications & Consent
If you provide your phone number and opt in, you consent to receive SMS messages from Nexus Growth related to:
Demo confirmations and reminders.
Follow-up communications related to your request.
Support and service-related updates.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP to any message. For help, reply HELP or contact landon@nexusgrowth.ai.
5. How We Share Information
We may share information with trusted third-party service providers solely for the purpose of delivering our services, including:
Scheduling platforms (e.g., Cal.com).
Messaging and communications platforms.
Analytics and infrastructure providers.
Payment processors (Stripe, Inc. — for billing, ACH Direct Debit, and Financial Connections bank verification).
All third parties are required to protect your information and use it only for authorized purposes.
6. Financial Connections & Bank Data
When you connect a bank account to pay invoices, we use Stripe Financial Connections to verify your account ownership and securely tokenize your account and routing numbers. We only use this data to:
Debit invoiced amounts from your authorized account.
Verify the account belongs to your business.
We do not use bank data for underwriting, credit decisions, or any purpose beyond processing your payments. You can revoke access at any time by contacting landon@nexusgrowth.ai or by disconnecting the account through Stripe.
Stripe's handling of this data is governed by Stripe's Privacy Policy at https://stripe.com/privacy.
7. Data Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
9. Your Rights
Depending on your location, you may have the right to:
Request access to your data.
Request correction or deletion of your data.
Withdraw consent for communications.
To exercise these rights, contact landon@nexusgrowth.ai.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy, contact:
landon@nexusgrowth.ai